Enthusiastic and compassionate professional with over 16 years of experience in early childhood education and customer service. Known for building strong relationships, thriving in fast-paced environments, and bringing calm to the chaos. Currently working at Wawa, blending hospitality and efficiency with heart. Committed to living and working with simplicity, creativity, and intention.
Katie McLain’s Résumé Experience
Wawa, Inc.
Lead Customer Service Associate / Deli
Lancaster, PA — Present
- Prepare and serve made-to-order food items with efficiency and attention to detail
- Deliver friendly, personalized service in a fast-paced retail setting
- Maintain cleanliness, organization, and team morale across all shifts
- Foster community through everyday interactions with customers
- Handle point-of-sale transactions accurately while managing multiple customer needs with professionalism and care
- Serve as an informal shift lead by supporting teammates, ensuring a smooth workflow
River Corner Church
Pastoral Care & Ministry Team Member
Conestoga, PA — 2022–Present
- Provided spiritual and emotional support to individuals and families within the church community
- Helped create a welcoming, caring atmosphere for Sunday gatherings and small groups
- Built meaningful relationships through prayer, presence, and pastoral encouragement
- Supported the leadership team in planning and coordinating church events and outreach
- Offered practical care and follow-up to members navigating life transitions or personal challenges
Various Early Childhood Education Roles
Early Childhood Educator
Pennsylvania — 2006–2022
- Designed and implemented lesson plans supporting child development
- Built meaningful relationships with children and families
- Provided a nurturing, safe classroom environment across various centers
- Communicated effectively with parents and coworkers
- Integrated creative play, learning strategies, and social-emotional tools
Education
- Associate degree in Early Childhood Education from Northampton Community College, 2017-2020.
- Dean’s List (All Semesters)
- Phi Theta Kappa Honor Society Inductee
- Classes in Early Childhood Education at Vanguard University, 2009-2010.
- Classes in General Education & Bible at Lancaster Bible College, 2004-2005.
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